> ## Documentation Index
> Fetch the complete documentation index at: https://help.spring.net/llms.txt
> Use this file to discover all available pages before exploring further.

# Best practices for a successful verification

> Get KYC verified on Spring before investing. Fill out basic info, use a valid ID, and take a selfie. Verification takes around 2.5 minutes.

## Before Starting Verification

You'll need two essential items:

1. **Valid Government-Issued Photo ID**
   * Must not be expired

2. **Device with Camera**
   * Mobile devices are preferred for superior photo quality compared to webcams

<Tip>
  The quality of the images captured improves success rates dramatically.
</Tip>

## What You'll Be Asked to Do

The verification process involves three steps:

1. Specify your country of citizenship and residency
2. Provide a valid government-issued photo ID
3. Take a selfie

### Photography Guidelines

* Ensure images are clear, well-lit (not too dark or bright), and free from glare
* Keep your ID fully visible; lay it flat for photos
* Remove sunglasses, masks, and accessories from your face
* Avoid overhead lighting that creates shadows
* Don't position yourself directly in front of bright light sources

## KYC Status Definitions

| Status          | Meaning                                                                                                                                              |
| --------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Not started** | Verification process hasn't begun                                                                                                                    |
| **Expired**     | After you verify your documents or selfie, you will have 24 hours to come back to complete the process. If not, the status will change to 'expired'. |
| **Pending**     | Under review; may take up to 24 hours                                                                                                                |
| **Declined**    | Verification didn't meet requirements                                                                                                                |
| **Approved**    | Verified and cleared to invest                                                                                                                       |
| **Rejected**    | High-risk assessment determined ineligibility                                                                                                        |

## FAQ

**Minimum Age?**
You must be at least 18 years old.

**Recommended ID Type?**
The recommended ID type for identity verification is a valid passport. It contains all necessary information and accelerates approval.

**Timeline?**
The identity verification process generally takes 2-3 minutes. Most approvals happen immediately, though complex cases may require 1-5 days.

**Excluded Countries/Regions?**

* Iran
* Myanmar
* North Korea
* Russia
* Crimea, Donetsk, Luhansk, Zaporizhzhia, and Kherson (Ukraine)

These exclusions address sanctions risk, money laundering, and terrorist financing risks.