Skip to main content
All CollectionsAllocation ManagementRefunds
How to do refunds on the Spring platform
How to do refunds on the Spring platform

With Spring, you can choose to refund a single investor or do a bulk refund to a group of investors.

Håkon Øverby avatar
Written by Håkon Øverby
Updated over 2 months ago

How to refund investors

How to refund: Step-by-step guide

  1. Click on the deal you want to do the refund.

  2. Navigate to the fundraising tab.

  3. Select the investor/s you want to refund using the checkboxes on the left.

  4. Click the blue refund button.

  5. Choose the amount or percentage to refund, click next, and choose the chain and currency.

  6. Click the blue Proceed to Payment button. Ensure that you set the spending cap to default in your wallet.

  7. Click the Pay button, and Confirm the transaction in your wallet.

  8. The refund is now completed. You can view the TX hash at the bottom of the modal.

  9. The investor gets an email notification, and their allocation is updated automatically.

Which wallet will the investors receive the refunds on?

When refunding through Spring, we select the wallet the investor used as their EVM-receiving wallet while making the investment.

The refund will not necessarily be sent to the wallet the investor invested from.

Did this answer your question?