> ## Documentation Index
> Fetch the complete documentation index at: https://help.spring.net/llms.txt
> Use this file to discover all available pages before exploring further.

# How to complete the KYC process

> Guide for completing Know Your Customer (KYC) verification on the Spring platform, including identity verification requirements and troubleshooting steps.

## The KYC Process

To complete KYC, you'll need to provide all the information below:

<img src="https://mintcdn.com/spring/72SNckQj4jtAKq0N/images/articles/kyc-process-requirements.png?fit=max&auto=format&n=72SNckQj4jtAKq0N&q=85&s=95874ab54ffbbb7e186f3c08ce4acdb8" alt="KYC process requirements" width="754" height="1194" data-path="images/articles/kyc-process-requirements.png" />

<Warning>
  Include your full name with correct spelling to avoid errors or delays. The name you write in the 'About you' field must match exactly the one in your ID.
</Warning>

## ID Upload Requirements

### Checklist for Valid ID:

* Not expired
* Contains date of birth
* Clear and legible presentation
* Free from light reflection

<Tip>
  Uploading your passport will speed up the KYC process. Uploading other types of ID may prolong the KYC process.
</Tip>

Available ID types depend on country selection. For certain jurisdictions, only passports are accepted. See [Accepted IDs for KYC](/en/articles/8736254-accepted-ids-for-kyc) for an overview of passport-only requirements.

<Warning>
  Providing false information or an inauthentic ID (fake ID, modified ID, or someone else's ID) will ban you from registration and investment.
</Warning>

## Selfie Requirements

The selfie must clearly display the face from front, left, and right angles:

* Position face center, then move left and right
* Remove obstacles (glasses, etc.)
* Ensure adequate lighting
* Maintain clarity (no blur)

## KYC Status Explanations

**"KYC is pending"** indicates incomplete or incorrect verification. Contact: [compliance@spring.net](mailto:compliance@spring.net) with your wallet address.

**"Needs review"** means compliance analysis is underway. Do not resubmit, as this delays processing.