Before Starting Verification
You’ll need two essential items:
-
Valid Government-Issued Photo ID
-
Device with Camera
- Mobile devices are preferred for superior photo quality compared to webcams
The quality of the images captured improves success rates dramatically.
What You’ll Be Asked to Do
The verification process involves three steps:
- Specify your country of citizenship and residency
- Provide a valid government-issued photo ID
- Take a selfie
Photography Guidelines
- Ensure images are clear, well-lit (not too dark or bright), and free from glare
- Keep your ID fully visible; lay it flat for photos
- Remove sunglasses, masks, and accessories from your face
- Avoid overhead lighting that creates shadows
- Don’t position yourself directly in front of bright light sources
KYC Status Definitions
| Status | Meaning |
|---|
| Not started | Verification process hasn’t begun |
| Expired | After you verify your documents or selfie, you will have 24 hours to come back to complete the process. If not, the status will change to ‘expired’. |
| Pending | Under review; may take up to 24 hours |
| Declined | Verification didn’t meet requirements |
| Approved | Verified and cleared to invest |
| Rejected | High-risk assessment determined ineligibility |
FAQ
Minimum Age?
You must be at least 18 years old.
Recommended ID Type?
The recommended ID type for identity verification is a valid passport. It contains all necessary information and accelerates approval.
Timeline?
The identity verification process generally takes 2-3 minutes. Most approvals happen immediately, though complex cases may require 1-5 days.
Excluded Countries/Regions?
- Iran
- Myanmar
- North Korea
- Russia
- Crimea, Donetsk, Luhansk, Zaporizhzhia, and Kherson (Ukraine)
These exclusions address sanctions risk, money laundering, and terrorist financing risks.