Get KYC verified on Spring before investing. Fill out basic info, use a valid ID, and take a selfie. Verification takes around 2.5 minutes.
Before Starting Verification
You’ll need two essential items:
Valid Government-Issued Photo ID
Must not be expired
Device with Camera
Mobile devices are preferred for superior photo quality compared to webcams
The quality of the images captured improves success rates dramatically.
What You’ll Be Asked to Do
The verification process involves three steps:
Specify your country of citizenship and residency
Provide a valid government-issued photo ID
Take a selfie
Photography Guidelines
Ensure images are clear, well-lit (not too dark or bright), and free from glare
Keep your ID fully visible; lay it flat for photos
Remove sunglasses, masks, and accessories from your face
Avoid overhead lighting that creates shadows
Don’t position yourself directly in front of bright light sources
KYC Status Definitions
Status
Meaning
Not started
Verification process hasn’t begun
Expired
After you verify your documents or selfie, you will have 24 hours to come back to complete the process. If not, the status will change to ‘expired’.
Pending
Under review; may take up to 24 hours
Declined
Verification didn’t meet requirements
Approved
Verified and cleared to invest
Rejected
High-risk assessment determined ineligibility
FAQ
Minimum Age?
You must be at least 18 years old.Recommended ID Type?
The recommended ID type for identity verification is a valid passport. It contains all necessary information and accelerates approval.Timeline?
The identity verification process generally takes 2-3 minutes. Most approvals happen immediately, though complex cases may require 1-5 days.Excluded Countries/Regions?
Iran
Myanmar
North Korea
Russia
Crimea, Donetsk, Luhansk, Zaporizhzhia, and Kherson (Ukraine)
These exclusions address sanctions risk, money laundering, and terrorist financing risks.
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