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FAQ For Investors
FAQ For Investors
Everything investors need to know when using the platform.
By Håkon and 1 other
2 authors
17 articles
Investing
Which wallet providers can I use?
Best practices for wallet setup
KYC Troubleshooting
How to complete the KYC process
Accepted IDs for KYC
Why is my KYC "failed" or "declined"?
Why is my KYC "pending" and how do I proceed?
Best practices for a successful verification
Distributions
How to change the wallet you receive tokens on
How can I see when I get the next distribution in a deal?
How can I see which wallet I will receive tokens on?
How to claim your tokens on the Spring platform
Investor Portal
Investor Portal 101
An allocation is missing in my investor portal. What do I do?
Logging in to the Investor Portal
How to use Spring on mobile
Security
A wallet I have contributed with has been hacked. What do I do?
OTC Trading
OTC trading 101