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If a wallet has been compromised please contact your platform’s administrator immediately.
The platform administrators will facilitate transferring allocations to a new account wallet within Spring. This transfer process represents the essential safeguard against unauthorized modifications. A critical security concern: a hacker who has obtained access to an investor’s wallet can sign into the investor’s portal using their account and manipulate sensitive data. Important limitation: Simply changing receiving wallet addresses provides incomplete protection. Hackers retaining account access could still alter receiving wallets for open investments.
You should always verify with your platform admin that all your allocations have been safely moved to the new account of your choice.