Learn how to log into your personal investor portal on the Spring platform.
In order to log into your personal investor portal, you need to go to the domain URL of the platform you are investing through. You can find this domain as part of a contribution page you are investing through, or by asking your platform manager what the URL is.An example of a platform URL: https://yourplatform.spring.netAfter navigating to the domain URL of the platform you belong to or the Global overview, you need to connect your wallet to the platform and sign in. You can sign in using WalletConnect and select your wallet of choice (ex: Metamask).After signing the transaction that pops up for connecting to the platform, you can see your Investor Portal, which contains everything you need to know about your investments.If you are missing an allocation in your portal, it might be because it belongs to another account.
{"docsConfig":{"theme":"mint","$schema":"https://mintlify.com/docs.json","name":"Spring Help Center","colors":{"primary":"#00D1B2","light":"#00D1B2","dark":"#0D1F22"},"logo":{"light":"https://mintcdn.com/spring/72SNckQj4jtAKq0N/logo/spring-logo.png?fit=max\u0026auto=format\u0026n=72SNckQj4jtAKq0N\u0026q=85\u0026s=d750f9bb82b833ffcc3365decfcaa5af","dark":"https://mintcdn.com/spring/72SNckQj4jtAKq0N/logo/spring-logo.png?fit=max\u0026auto=format\u0026n=72SNckQj4jtAKq0N\u0026q=85\u0026s=d750f9bb82b833ffcc3365decfcaa5af"},"favicon":"/favicon.png","appearance":{"default":"dark"},"navbar":{"primary":{"type":"button","label":"Go to Spring","href":"https://spring.net"}},"footer":{"socials":{"x":"https://x.com/springdotnet","linkedin":"https://linkedin.com/company/80284087"}},"styling":{"latex":true},"navigation":{"global":{"anchors":[{"anchor":"Spring","icon":"globe","href":"https://spring.net"}]},"pages":[]}},"deployment":{"deploymentMetadataValue":{"subdomain":"spring","hasAudioNarration":false,"actualSubdomain":"spring","customDomains":["help.spring.net"],"gitSource":{"type":"github","owner":"datablock-ai","repo":"docs","deployBranch":"main","contentDirectory":"","isPrivate":false,"mountPath":"","label":""},"chroma":{"liveDeploymentHistoryId":"6a21eac8c210dbcccbc15dd8","collectionId":"dddc730d-afe4-4409-b4d9-3b2c12e7398a","schemaVersion":"v2"},"entitlements":{},"buildId":"6ae945f92e390c43a72023ad:success","clientVersion":"0.0.4074","searchFilterCounts":[{"language":"default","tag":"Help Center","count":54},{"language":"default","tag":"FAQ For Investors","count":18},{"language":"default","tag":"Allocation Management","count":13},{"language":"default","tag":"Compliance","count":13},{"language":"default","tag":"Compliance basics","count":13},{"language":"default","tag":"Fundraising","count":7},{"language":"default","tag":"Investor Portal","count":5},{"language":"default","tag":"Token Vesting \u0026 Distribution","count":5},{"language":"default","tag":"KYC Troubleshooting","count":5},{"language":"default","tag":"Fundraising Basics","count":5}]},"assistantConfig":{"enableAskAiButton":false,"enableStarterQuestions":false,"enableAskAiSearchBar":true},"basePath":"","hasChatPermissions":false,"hasWebMcpPermissions":false,"toggles":[{"name":"kill-isr","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"agent-mintlify-slack","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"agent-integrations-settings","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"rbac-expansion","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automations-pr-grouping","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"custom-prefix","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"analytics-v7","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"user-flows-analytics","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"no-publish-flow","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-onboarding","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"llms-txt-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"snapshot-serving-live","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"stripTemperatureMiddleware","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"support-platform-pylon-zendesk","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"snapshot-serving","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"instant-rollback","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"granular-notifications-server","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"granular-notifications","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automations-fable","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"fixed-ai-action-pricing","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automation-resolve-merge-conflict","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"scoped-publishing","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"mintql","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"page-level-analytics","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"editor-version-history-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"billing-page-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"full-page-search","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workspace-projects","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"assistant-v5","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"fork-pr-previews","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"revalidation-jwt","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"vite-origin","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-sso-scim","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"hobby-abuse-scan","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"dashboard-inbox","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-signup","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"turbopuffer-dual-write","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-enabled","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"approve-review-flow","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"sso-setup-deadline-banner","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"turbopuffer-serve","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"live-agents","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"comment-mode","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false}],"googleFontsInlined":false},"customCss":[],"page":{"pagePath":"en/articles/7977204-logging-in-to-the-investor-portal","slug":"/en/articles/7977204-logging-in-to-the-investor-portal","pageMetadata":{"title":"Logging in to the Investor Portal","description":"Learn how to log into your personal investor portal on the Spring platform.","href":"/en/articles/7977204-logging-in-to-the-investor-portal"},"description":{"compiledSource":"\"use strict\";\nconst {jsx: _jsx} = arguments[0];\nconst {useMDXComponents: _provideComponents} = arguments[0];\nfunction _createMdxContent(props) {\n const _components = {\n p: \"p\",\n ..._provideComponents(),\n ...props.components\n };\n return _jsx(_components.p, {\n children: \"Learn how to log into your personal investor portal on the Spring platform.\"\n });\n}\nfunction MDXContent(props = {}) {\n const {wrapper: MDXLayout} = {\n ..._provideComponents(),\n ...props.components\n };\n return MDXLayout ? _jsx(MDXLayout, {\n ...props,\n children: _jsx(_createMdxContent, {\n ...props\n })\n }) : _createMdxContent(props);\n}\nreturn {\n default: MDXContent\n};\n","frontmatter":{},"scope":{}},"pageType":"default","mdx":{"mdxSource":{"compiledSource":"\"use strict\";const{Fragment:_Fragment,jsx:_jsx,jsxs:_jsxs}=arguments[0];const{useMDXComponents:_provideComponents}=arguments[0];function _createMdxContent(props){const _components={code:`code`,p:`p`,..._provideComponents(),...props.components},{OptimizedImage}=_components;if(!OptimizedImage)_missingMdxReference(`OptimizedImage`,true);return _jsxs(_Fragment,{children:[_jsx(_components.p,{children:`In order to log into your personal investor portal, you need to go to the domain URL of the platform you are investing through. You can find this domain as part of a contribution page you are investing through, or by asking your platform manager what the URL is.`}),`\n`,_jsxs(_components.p,{children:[`An example of a platform URL: `,_jsx(_components.code,{children:`https://yourplatform.spring.net`})]}),`\n`,_jsx(OptimizedImage,{src:`https://mintcdn.com/spring/72SNckQj4jtAKq0N/images/articles/platform-url-example.png?fit=max\u0026auto=format\u0026n=72SNckQj4jtAKq0N\u0026q=85\u0026s=10473f92ff408c46b9911c41a10b4fd6`,alt:`Example platform URL`,\"data-og-width\":`3450`,width:`3450`,\"data-og-height\":`1360`,height:`1360`,\"data-path\":`images/articles/platform-url-example.png`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/spring/72SNckQj4jtAKq0N/images/articles/platform-url-example.png?w=280\u0026fit=max\u0026auto=format\u0026n=72SNckQj4jtAKq0N\u0026q=85\u0026s=53ec6063b8ab8ba4d12d99c470602003 280w, https://mintcdn.com/spring/72SNckQj4jtAKq0N/images/articles/platform-url-example.png?w=560\u0026fit=max\u0026auto=format\u0026n=72SNckQj4jtAKq0N\u0026q=85\u0026s=9185140a8dbe500422832c1a62c4114f 560w, https://mintcdn.com/spring/72SNckQj4jtAKq0N/images/articles/platform-url-example.png?w=840\u0026fit=max\u0026auto=format\u0026n=72SNckQj4jtAKq0N\u0026q=85\u0026s=02914fee432d76cbb42a7f04b17ae1eb 840w, https://mintcdn.com/spring/72SNckQj4jtAKq0N/images/articles/platform-url-example.png?w=1100\u0026fit=max\u0026auto=format\u0026n=72SNckQj4jtAKq0N\u0026q=85\u0026s=bda9448b47525324d2923ea6ec98bdcc 1100w, https://mintcdn.com/spring/72SNckQj4jtAKq0N/images/articles/platform-url-example.png?w=1650\u0026fit=max\u0026auto=format\u0026n=72SNckQj4jtAKq0N\u0026q=85\u0026s=9d564d93740d4b23c71c24e15c671338 1650w, https://mintcdn.com/spring/72SNckQj4jtAKq0N/images/articles/platform-url-example.png?w=2500\u0026fit=max\u0026auto=format\u0026n=72SNckQj4jtAKq0N\u0026q=85\u0026s=696807a68e5c74111d666243450ed484 2500w`}),`\n`,_jsx(_components.p,{children:`After navigating to the domain URL of the platform you belong to or the Global overview, you need to connect your wallet to the platform and sign in. You can sign in using WalletConnect and select your wallet of choice (ex: Metamask).`}),`\n`,_jsx(OptimizedImage,{src:`https://mintcdn.com/spring/72SNckQj4jtAKq0N/images/articles/walletconnect-signin.png?fit=max\u0026auto=format\u0026n=72SNckQj4jtAKq0N\u0026q=85\u0026s=bb29269bf138d93fa5d665faa993c1f9`,alt:`WalletConnect sign-in interface`,\"data-og-width\":`3452`,width:`3452`,\"data-og-height\":`1620`,height:`1620`,\"data-path\":`images/articles/walletconnect-signin.png`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/spring/72SNckQj4jtAKq0N/images/articles/walletconnect-signin.png?w=280\u0026fit=max\u0026auto=format\u0026n=72SNckQj4jtAKq0N\u0026q=85\u0026s=1ff0833564cd05a042f83e69a22f1014 280w, https://mintcdn.com/spring/72SNckQj4jtAKq0N/images/articles/walletconnect-signin.png?w=560\u0026fit=max\u0026auto=format\u0026n=72SNckQj4jtAKq0N\u0026q=85\u0026s=62a34270b712d2b1831eb5b9d1acea04 560w, https://mintcdn.com/spring/72SNckQj4jtAKq0N/images/articles/walletconnect-signin.png?w=840\u0026fit=max\u0026auto=format\u0026n=72SNckQj4jtAKq0N\u0026q=85\u0026s=9b812ca2e8311993f6bb200557cdf5d3 840w, https://mintcdn.com/spring/72SNckQj4jtAKq0N/images/articles/walletconnect-signin.png?w=1100\u0026fit=max\u0026auto=format\u0026n=72SNckQj4jtAKq0N\u0026q=85\u0026s=1857685b6ade4d45c5c1f17797ced4b3 1100w, https://mintcdn.com/spring/72SNckQj4jtAKq0N/images/articles/walletconnect-signin.png?w=1650\u0026fit=max\u0026auto=format\u0026n=72SNckQj4jtAKq0N\u0026q=85\u0026s=6a42fa755d10dbd4acda9826d36948c1 1650w, https://mintcdn.com/spring/72SNckQj4jtAKq0N/images/articles/walletconnect-signin.png?w=2500\u0026fit=max\u0026auto=format\u0026n=72SNckQj4jtAKq0N\u0026q=85\u0026s=10b8d5bd8db991c621d88d236a9c676a 2500w`}),`\n`,_jsx(_components.p,{children:`After signing the transaction that pops up for connecting to the platform, you can see your Investor Portal, which contains everything you need to know about your investments.`}),`\n`,_jsx(_components.p,{children:`If you are missing an allocation in your portal, it might be because it belongs to another account.`})]})}function MDXContent(props={}){const{wrapper:MDXLayout}={..._provideComponents(),...props.components};return MDXLayout?_jsx(MDXLayout,{...props,children:_jsx(_createMdxContent,{...props})}):_createMdxContent(props)}return{default:MDXContent};function _missingMdxReference(id,component){throw new Error(`Expected `+(component?`component`:`object`)+\" `\"+id+\"` to be defined: you likely forgot to import, pass, or provide it.\")}","frontmatter":{},"scope":{"config":{},"pageMetadata":{"title":"Logging in to the Investor Portal","description":"Learn how to log into your personal investor portal on the Spring platform.","href":"/en/articles/7977204-logging-in-to-the-investor-portal"}}},"mdxSourceWithNoJs":null},"mdxExtracts":{"tableOfContents":[],"codeExamples":{}},"jsLinks":[],"subdomain":"spring","siteName":"Spring Help Center","title":"Logging in to the Investor Portal - Spring Help Center","navMaps":{"firstHrefInVersion":{},"firstHrefInLanguage":{}},"originalFileLocation":"en/articles/7977204-logging-in-to-the-investor-portal.mdx"},"headHtml":"\u003cscript data-mint-head>(function(){var d=document.documentElement,p=null;if(!p){try{p=localStorage.getItem(\"isDarkMode\")}catch(e){}if(p==='true')p='dark';else if(p==='false')p='light';if(p!=='light'\u0026\u0026p!=='dark'\u0026\u0026p!=='system')p=\"dark\"}var r=p==='system'?(matchMedia(\"(prefers-color-scheme: dark)\").matches?'dark':'light'):p;d.classList.remove(r==='dark'?'light':'dark');d.classList.add(r);d.setAttribute(\"data-theme-preference\",p)})();\u003c/script>\u003cmeta data-mint-head name=\"description\" content=\"Learn how to log into your personal investor portal on the Spring platform.\">\u003cmeta data-mint-head name=\"application-name\" content=\"Spring Help Center\">\u003cmeta data-mint-head name=\"generator\" content=\"Mintlify\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"192x192\" href=\"/mintlify-assets/_mintlify/favicons/spring/2U_hYpM5kl2b9bfj/_generated/favicon/android-chrome-192x192.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"apple-touch-icon\" type=\"image/png\" sizes=\"180x180\" href=\"/mintlify-assets/_mintlify/favicons/spring/2U_hYpM5kl2b9bfj/_generated/favicon/apple-touch-icon.png\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"16x16\" href=\"/mintlify-assets/_mintlify/favicons/spring/2U_hYpM5kl2b9bfj/_generated/favicon/favicon-16x16.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"32x32\" href=\"/mintlify-assets/_mintlify/favicons/spring/2U_hYpM5kl2b9bfj/_generated/favicon/favicon-32x32.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"shortcut icon\" type=\"image/x-icon\" href=\"/mintlify-assets/_mintlify/favicons/spring/2U_hYpM5kl2b9bfj/_generated/favicon/favicon.ico\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"192x192\" href=\"/mintlify-assets/_mintlify/favicons/spring/2U_hYpM5kl2b9bfj/_generated/favicon-dark/android-chrome-192x192.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"16x16\" href=\"/mintlify-assets/_mintlify/favicons/spring/2U_hYpM5kl2b9bfj/_generated/favicon-dark/favicon-16x16.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"32x32\" href=\"/mintlify-assets/_mintlify/favicons/spring/2U_hYpM5kl2b9bfj/_generated/favicon-dark/favicon-32x32.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"shortcut icon\" type=\"image/x-icon\" href=\"/mintlify-assets/_mintlify/favicons/spring/2U_hYpM5kl2b9bfj/_generated/favicon-dark/favicon.ico\" media=\"(prefers-color-scheme: dark)\">\u003cmeta data-mint-head property=\"og:title\" content=\"Logging in to the Investor Portal - Spring Help Center\">\u003cmeta data-mint-head property=\"og:description\" content=\"Learn how to log into your personal investor portal on the Spring platform.\">\u003cmeta data-mint-head property=\"og:site_name\" content=\"Spring Help Center\">\u003cmeta data-mint-head property=\"og:url\" content=\"https://help.spring.net/en/articles/7977204-logging-in-to-the-investor-portal\">\u003cmeta data-mint-head property=\"og:type\" content=\"website\">\u003cmeta data-mint-head property=\"og:image\" content=\"https://spring.mintlify.site/_mintlify/api/og/v2?division=Investor+Portal\u0026amp;title=Logging+in+to+the+Investor+Portal\u0026amp;description=Learn+how+to+log+into+your+personal+investor+portal+on+the+Spring+platform.\u0026amp;theme=4a9319945ec2201ec3bfbe10\u0026amp;signature=2dcab06cbf68e3aa42bcfcc720aff44810c6c9074f5e6fa006dfa8bdc0127f51\">\u003cmeta data-mint-head property=\"og:image:width\" content=\"1200\">\u003cmeta data-mint-head property=\"og:image:height\" content=\"630\">\u003cmeta data-mint-head name=\"twitter:card\" content=\"summary_large_image\">\u003cmeta data-mint-head name=\"twitter:title\" content=\"Logging in to the Investor Portal - Spring Help Center\">\u003cmeta data-mint-head name=\"twitter:description\" content=\"Learn how to log into your personal investor portal on the Spring platform.\">\u003cmeta data-mint-head name=\"twitter:image\" content=\"https://spring.mintlify.site/_mintlify/api/og/v2?division=Investor+Portal\u0026amp;title=Logging+in+to+the+Investor+Portal\u0026amp;description=Learn+how+to+log+into+your+personal+investor+portal+on+the+Spring+platform.\u0026amp;theme=4a9319945ec2201ec3bfbe10\u0026amp;signature=2dcab06cbf68e3aa42bcfcc720aff44810c6c9074f5e6fa006dfa8bdc0127f51\">\u003cmeta data-mint-head name=\"twitter:image:width\" content=\"1200\">\u003cmeta data-mint-head name=\"twitter:image:height\" content=\"630\">\u003cmeta data-mint-head name=\"msapplication-config\" content=\"/mintlify-assets/_mintlify/favicons/spring/2U_hYpM5kl2b9bfj/_generated/favicon/browserconfig.xml\">\u003cmeta data-mint-head name=\"apple-mobile-web-app-title\" content=\"Spring Help Center\">\u003cmeta data-mint-head name=\"msapplication-TileColor\" content=\"#00D1B2\">\u003clink data-mint-head rel=\"canonical\" href=\"https://help.spring.net/en/articles/7977204-logging-in-to-the-investor-portal\">\u003clink data-mint-head rel=\"alternate\" type=\"application/xml\" href=\"/sitemap.xml\">\u003clink data-mint-head rel=\"alternate\" type=\"text/markdown\" href=\"/en/articles/7977204-logging-in-to-the-investor-portal.md\">\u003cscript data-mint-head type=\"application/ld+json\">{\"@context\":\"https://schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https://help.spring.net/#organization\",\"name\":\"Spring Help Center\",\"url\":\"https://help.spring.net\",\"logo\":{\"@type\":\"ImageObject\",\"url\":\"https://mintcdn.com/spring/72SNckQj4jtAKq0N/logo/spring-logo.png?fit=max\u0026auto=format\u0026n=72SNckQj4jtAKq0N\u0026q=85\u0026s=d750f9bb82b833ffcc3365decfcaa5af\"}},{\"@type\":\"WebSite\",\"@id\":\"https://help.spring.net#website\",\"name\":\"Spring Help Center\",\"url\":\"https://help.spring.net\",\"publisher\":{\"@id\":\"https://help.spring.net/#organization\"}},{\"@type\":\"WebPage\",\"@id\":\"https://help.spring.net/en/articles/7977204-logging-in-to-the-investor-portal#webpage\",\"url\":\"https://help.spring.net/en/articles/7977204-logging-in-to-the-investor-portal\",\"name\":\"Logging in to the Investor Portal\",\"description\":\"Learn how to log into your personal investor portal on the Spring platform.\",\"isPartOf\":{\"@id\":\"https://help.spring.net#website\"},\"breadcrumb\":{\"@id\":\"https://help.spring.net/en/articles/7977204-logging-in-to-the-investor-portal#breadcrumb\"}},{\"@type\":\"BreadcrumbList\",\"@id\":\"https://help.spring.net/en/articles/7977204-logging-in-to-the-investor-portal#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"FAQ For Investors\",\"item\":\"https://help.spring.net/en/articles/7192177-which-wallet-providers-can-i-use\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Investor Portal\",\"item\":\"https://help.spring.net/en/articles/6995886-investor-portal-101\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Logging in to the Investor Portal\",\"item\":\"https://help.spring.net/en/articles/7977204-logging-in-to-the-investor-portal\"}]},{\"@type\":[\"Article\",\"TechArticle\"],\"@id\":\"https://help.spring.net/en/articles/7977204-logging-in-to-the-investor-portal#article\",\"headline\":\"Logging in to the Investor Portal\",\"name\":\"Logging in to the Investor Portal\",\"description\":\"Learn how to log into your personal investor portal on the Spring platform.\",\"url\":\"https://help.spring.net/en/articles/7977204-logging-in-to-the-investor-portal\",\"mainEntityOfPage\":{\"@id\":\"https://help.spring.net/en/articles/7977204-logging-in-to-the-investor-portal#webpage\"},\"publisher\":{\"@id\":\"https://help.spring.net/#organization\"},\"isPartOf\":{\"@id\":\"https://help.spring.net#website\"}}]}\u003c/script>\u003cscript data-mint-head type=\"application/ld+json\">{\"@context\":\"https://schema.org\",\"@type\":\"WebSite\",\"name\":\"Spring Help Center\",\"creator\":{\"@type\":\"Organization\",\"name\":\"Mintlify\",\"url\":\"https://mintlify.com\"}}\u003c/script>","siteName":"Spring Help Center","nav":{"global":{"anchors":[{"anchor":"Spring","icon":"globe","href":"https://spring.net"}]},"tabs":[{"tab":"Help Center","groups":[{"group":"FAQ For Investors","pages":[{"group":"Investing","pages":[{"title":"Which wallet providers can I use?","href":"/en/articles/7192177-which-wallet-providers-can-i-use"},{"title":"Best practices for wallet setup","href":"/en/articles/6999757-best-practices-for-wallet-setup"}]},{"group":"KYC Troubleshooting","pages":[{"title":"How to complete the KYC process","href":"/en/articles/7965786-how-to-complete-the-kyc-process"},{"title":"Accepted IDs for KYC","href":"/en/articles/8736254-accepted-ids-for-kyc"},{"title":"Why is my KYC \"failed\" or \"declined\"?","href":"/en/articles/7965815-why-is-my-kyc-failed-or-declined"},{"title":"Why is my KYC \"pending\" and how do I proceed?","href":"/en/articles/7965840-why-is-my-kyc-pending-and-how-do-i-proceed"},{"title":"Best practices for a successful verification","href":"/en/articles/6996315-best-practices-for-a-successful-verification"}]},{"group":"Distributions","pages":[{"title":"How to change the wallet you receive tokens on","href":"/en/articles/7953886-how-to-change-the-wallet-you-receive-tokens-on"},{"title":"How can I see when I get the next distribution in a deal?","href":"/en/articles/7956676-how-can-i-see-when-i-get-the-next-distribution-in-a-deal"},{"title":"How can I see which wallet I will receive tokens on?","href":"/en/articles/7976118-how-can-i-see-which-wallet-i-will-receive-tokens-on"},{"title":"How to claim your tokens on the Spring platform","href":"/en/articles/9920954-how-to-claim-your-tokens-on-the-spring-platform"}]},{"group":"Investor Portal","pages":[{"title":"Investor Portal 101","href":"/en/articles/6995886-investor-portal-101"},{"title":"An allocation is missing in my investor portal. What do I do?","description":"Learn what to do if you cannot see a specific allocation in your investor portal.","href":"/en/articles/7954027-an-allocation-is-missing-in-my-investor-portal-what-do-i-do"},{"title":"Logging in to the Investor Portal","href":"/en/articles/7977204-logging-in-to-the-investor-portal"},{"title":"How to use Spring on mobile","description":"Learn how to sign in and invest using Spring on your mobile device.","href":"/en/articles/9859132-how-to-use-spring-on-mobile"},{"title":"Adding Verified Wallets","href":"/en/articles/10486625-adding-verified-wallets"}]},{"group":"Security","pages":[{"title":"A wallet I have contributed with has been hacked. What do I do?","href":"/en/articles/7954024-a-wallet-i-have-contributed-with-has-been-hacked-what-do-i-do"}]},{"group":"OTC Trading","pages":[{"title":"OTC trading 101","href":"/en/articles/8337547-otc-trading-101"}]}]},{"group":"Fundraising","pages":[{"group":"Fundraising Basics","pages":[{"title":"Setting up a fundraise","href":"/en/articles/7044284-setting-up-a-fundraise"},{"title":"Which currencies can you use to raise funds?","href":"/en/articles/7003092-which-currencies-can-you-use-to-raise-funds"},{"title":"What do the different statuses mean in your admin portal?","href":"/en/articles/7044254-what-do-the-different-statuses-mean-in-your-admin-portal"},{"title":"Does Spring support FIAT investments?","href":"/en/articles/7952687-does-spring-support-fiat-investments"},{"title":"How are fees calculated on contributions?","href":"/en/articles/7977240-how-are-fees-calculated-on-contributions"}]},{"group":"Wallets","pages":[{"title":"Does Spring have multi-sig support?","href":"/en/articles/7974931-does-spring-have-multi-sig-support"},{"title":"Can I have multiple fundraising wallets in a deal?","href":"/en/articles/7977233-can-i-have-multiple-fundraising-wallets-in-a-deal"}]}]},{"group":"Allocation Management","pages":[{"group":"Import \u0026 Export","pages":[{"title":"How to import past deals into Spring","href":"/en/articles/6998840-how-to-import-past-deals-into-spring"},{"title":"How to export a spreadsheet of your allocation management","href":"/en/articles/7952496-how-to-export-a-spreadsheet-of-your-allocation-management"}]},{"group":"Refunds","pages":[{"title":"How to do refunds on the Spring platform","href":"/en/articles/7054141-how-to-do-refunds-on-the-spring-platform"}]},{"group":"Allocation Management","pages":[{"title":"How to manage investors inside a deal","href":"/en/articles/7007612-how-to-manage-investors-inside-a-deal"},{"title":"What is an account wallet?","href":"/en/articles/7973450-what-is-an-account-wallet"},{"title":"How to set up tiers on your platform","href":"/en/articles/9921147-how-to-set-up-tiers-on-your-platform"}]},{"group":"Investor Management","pages":[{"title":"An investor is unable to view an allocation in their investor portal. How should I proceed?","href":"/en/articles/7953936-an-investor-is-unable-to-view-an-allocation-in-their-investor-portal-how-should-i-proceed"},{"title":"How to manually add an investor to a deal","href":"/en/articles/7952585-how-to-manually-add-an-investor-to-a-deal"},{"title":"An investor's wallet has been hacked. What should I do?","href":"/en/articles/7954008-an-investor-s-wallet-has-been-hacked-what-should-i-do"},{"title":"Access Control","href":"/en/articles/10485730-access-control"}]}]},{"group":"OTC Marketplace","pages":[{"title":"How to get started with OTC trading on your platform","href":"/en/articles/7977089-how-to-get-started-with-otc-trading-on-your-platform"}]},{"group":"Token Vesting \u0026 Distribution","pages":[{"title":"What chains can I distribute tokens from?","href":"/en/articles/6995958-what-chains-can-i-distribute-tokens-from"},{"title":"Distribute tokens on non-EVM chains","href":"/en/articles/7956654-distribute-tokens-on-non-evm-chains"},{"title":"Token distribution with Spring","href":"/en/articles/7976123-token-distribution-with-spring"},{"title":"How to send tokens to claiming","href":"/en/articles/7977220-how-to-send-tokens-to-claiming"},{"title":"How do I set up a vesting schedule?","href":"/en/articles/8010378-how-do-i-set-up-a-vesting-schedule"}]},{"group":"Compliance","pages":[{"group":"Compliance basics","pages":[{"title":"What is KYC?","href":"/en/articles/7931107-what-is-kyc"},{"title":"Why is identity verification important?","href":"/en/articles/7931072-why-is-identity-verification-important"},{"title":"What is money laundering?","href":"/en/articles/7931119-what-is-money-laundering"},{"title":"What is AML?","href":"/en/articles/7931224-what-is-aml"},{"title":"What is CTF?","href":"/en/articles/7931227-what-is-ctf"},{"title":"What is sanctions screening?","href":"/en/articles/7931113-what-is-sanctions-screening"},{"title":"What is corruption?","href":"/en/articles/7931232-what-is-corruption"},{"title":"What is a PEP, and why is it important?","href":"/en/articles/7931235-what-is-a-pep-and-why-is-it-important"},{"title":"What is adverse media screening?","href":"/en/articles/7931115-what-is-adverse-media-screening"},{"title":"What is on-chain transaction screening?","href":"/en/articles/7931116-what-is-on-chain-transaction-screening"},{"title":"Which countries are excluded from the Spring platform?","href":"/en/articles/9921112-which-countries-are-excluded-from-the-spring-platform"},{"title":"Which compliance features does Spring offer?","href":"/en/articles/9921119-which-compliance-features-does-spring-offer"},{"title":"Accepted IDs for KYB","href":"/en/articles/9921138-accepted-ids-for-kyb"}]}]}]}]},"basePath":"","title":"Logging in to the Investor Portal - Spring Help Center","buildId":"dpl_BLQvU86QFwq3AhPofSTw6q8dGWKm","deploymentId":"dpl_BLQvU86QFwq3AhPofSTw6q8dGWKm","dynamics":["a74be98ba7"],"chunks":["zoom-image-lightbox-CLQdF-Ar.js","lightbox-handle-r17bVUz3.js"]}