To complete ID verification, you must upload a valid ID and take a selfie to verify your identity.
Uploading your valid passport is always the best option and will speed up the KYC process.
Uploading other types of ID may prolong the KYC process.
For certain countries/jurisdictions, a valid passport is the only accepted ID type. The ID types that are accepted for identity verification depend on the country and are subject to change.
Note: a passport may be required in certain instances for other countries not on the list below. This depends on the individual case and KYC review.
Passport-only countries
๐ฆ๐ซ Afghanistan
๐ฆ๐ฎ Anguilla
๐ฆ๐ฌ Antigua and Barbuda
๐ง๐ง Barbados
๐ง๐ฟ Belize
๐ง๐ฌ Bulgaria
๐ง๐ซ Burkina Faso
๐ง๐ฎ Burundi
๐จ๐ฒ Cameroon
๐ฐ๐พ Cayman Islands
๐จ๐ซ Central African Republic
๐น๐ฉ Chad
๐ฐ๐ฒ Comoros
๐ญ๐ท Croatia
๐จ๐ฉ Democratic Republic of Congo
๐ฉ๐ฏ Djibouti
๐ฉ๐ฒ Dominica
๐ฌ๐ถ Equatorial Guinea
๐ช๐ท Eritrea
๐ธ๐ฟ Eswatini
๐ฌ๐ฆ Gabon
๐ฌ๐ฒ Gambia
๐ฌ๐ฎ Gibraltar
๐ฌ๐ฑ Greenland
๐ฌ๐ฉ Grenada
๐ฌ๐ณ Guinea
๐ฌ๐ผ Guinea-Bissau
๐ฌ๐พ Guyana
๐ญ๐น Haiti
๐ฏ๐ฒ Jamaica
๐ฐ๐ช Kenya
๐ฐ๐ฎ Kiribati
๐ฑ๐ธ Lesotho
๐ฑ๐ท Liberia
๐ฑ๐พ Libya
๐ฒ๐ฌ Madagascar
๐ฒ๐ป Maldives
๐ฒ๐ฑ Mali
๐ฒ๐ญ Marshall Islands
๐ฒ๐ท Mauritania
๐ซ๐ฒ Micronesia
๐ฒ๐จ Monaco
๐ฒ๐ธ Montserrat
๐ฒ๐ฟ Mozambique
๐ณ๐ฆ Namibia
๐ณ๐ท Nauru
๐ณ๐ช Niger
๐ณ๐ฌ Nigeria
๐ต๐ผ Palau
๐ต๐ฆ Panama
๐ต๐ฌ Papua New Guinea
๐ต๐ญ Philippines
๐ฐ๐ณ Saint Kitts and Nevis
๐ฑ๐จ Saint Lucia
๐ป๐จ Saint Vincent and the Grenadines
๐ผ๐ธ Samoa
๐ธ๐น Sao Tome and Principe
๐ธ๐ณ Senegal
๐ธ๐ฑ Sierra Leone
๐ธ๐ด Somalia
๐ฟ๐ฆ South Africa
๐ธ๐ธ South Sudan
๐ธ๐ฉ Sudan
๐ธ๐ท Suriname
๐ธ๐พ Syria
๐น๐ฏ Tajikistan
๐น๐ฟ Tanzania
๐น๐ฑ Timor-Leste
๐น๐ด Tonga
๐น๐น Trinidad and Tobago
๐น๐ฒ Turkmenistan
๐น๐จ Turks and Caicos Islands
๐น๐ป Tuvalu
๐บ๐ฌ Uganda
๐ฆ๐ช United Arab Emirates
๐ป๐บ Vanuatu
๐ป๐ช Venezuela
๐ป๐ณ Vietnam
๐พ๐ช Yemen
๐ฟ๐ฒ Zambia
It is important that you provide correct information. Providing false information or an unauthentic ID (fake ID, modified ID, or someone else's ID) will ban you from registration and investment.
I registered with my valid passport. Why am I not approved?
The ID verification and KYC approval are based on many factors, and the review process may take some time. This means uploading a valid ID is only one step of the process and does not guarantee KYC approval. The requirements relating to KYC are based on legal requirements for AML/CTF. This means that we can't make any exceptions or break the rules.
I have KYC'ed with other providers before and have not had any issues in the past. Why is my KYC delayed or rejected at Spring?
Spring follows national and international best practices relating to ID verification and KYC. Other providers of KYC may not follow the same rules or have the same stringent methods as Spring. When it comes to compliance, there are no shortcuts or exceptions. Our rigorous KYC process is in place to safeguard our company, clients, and community.