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Why is my KYC "failed" or "declined"?
Why is my KYC "failed" or "declined"?
Håkon Øverby avatar
Written by Håkon Øverby
Updated over 3 months ago

Why is my KYC "Failed" Or Declined"?

Your KYC can fail or be declined if you haven't completed the ID verification correctly or sufficiently. Instructions on how to complete KYC correctly are available here.

I completed my ID verification, but my KYC was rejected. Why?

If an investor is found to have a risk level that is too high, they will be rejected. If this happens, our team will let you know directly.

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